A gentleman called our office from California hoping to install a railing at his mother's house in West Mifflin. He couldn't be there for the estimate, installation, or any other point during the process, but wanted his mom to have a quality product and service. He wanted to be in charge of the financial portion of the job, but wished for his mom to pick out the product.
We set up a free estimate at the home in West Mifflin. George, our salesman, met the mother and introduced her to all of the railing options we offer. After explaining the benefits of each, she decided on a tan Potenza Vinyl railing as it is easy to care for, will look great for decades, and offers great stability. We communicated with the customer in California after the estimate and set up a date to install the railing. After it was done, both of our clients were extremely pleased! We were able to accommodate this tricky situation and leave the job with not one, but two satisfied customers!